Frequently Asked Questions
Everything you need to know about the Ultimate Surfing Company.
How do I determine the right wetsuit size?
We recommend using our detailed size guide which factors in height, weight, chest, and waist measurements. A proper wetsuit should feel like a second skin—tight enough to keep water out but flexible enough to allow full range of motion.
What is the warranty policy on Rip Curl watches and wetsuits?
Our wetsuits come with a 3-year warranty on all stitching and a 12-month warranty on materials. Surf watches are covered by a limited 5-year warranty on movements and 2 years on water resistance from the date of purchase.
How long does shipping take for surfboards and heavy gear?
Standard shipping typically takes 3-5 business days. For oversized items like surfboards, please allow 7-10 business days for specialized handling to ensure your gear arrives in perfect condition.
Can I return an item if it doesn't fit?
Yes, we offer a 30-day return policy for most items. Products must be in original, unworn condition with tags attached. Please note that for hygiene reasons, swimwear must have the protective liner intact.
How should I care for my wetsuit to make it last longer?
Always rinse your wetsuit with fresh water after every session, hang it to dry in the shade (never direct sunlight), and avoid using a standard thin hanger which can stretch the shoulders.
Do you offer international shipping?
Yes, Rip Curl ships to most countries worldwide. Shipping costs and delivery timelines vary by region and will be calculated at checkout based on your location.